Important notice regarding the use of products

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At Gaïa & Cie, your pet's safety and well-being are our priority. We encourage you to regularly check the condition of all accessories you use for your dog, especially those designed to ensure their safety (harnesses, leashes, and collars).

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Immediate Cessation of Use : Always exercise caution and assess the condition of the product before each use. If you notice any breakage, manufacturing defect, excessive wear, or any other issue affecting the strength or safety of a product, we strongly recommend that you immediately stop using it. Using damaged products can pose risks to your pet and to yourself, including accidents or injuries.

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Liability : Please note that we cannot be held responsible for any incidents, damages, or injuries resulting from the use of products. However, we are here to assist and guide you if you have any questions or concerns about the maintenance of our products. Please don't hesitate to contact us if you have any doubts; we would be happy to assist you.

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Warranty : All our products are covered by a one-year warranty in case of manufacturing defects. If you encounter any issues within this period, please contact us for a replacement. For more details on our warranty policy, please visit our Warranty page by clicking here.